Smartimage does not offer a Service Level Agreement that provides service credits if a customer’s availability falls below 99.9%; however, Smartimage uses Amazon Web Services Simple Storage Service (Amazon S3) for cloud storage. The Amazon S3 service was designed for 99.99% availability.
Do you have a Service Level Agreement?
Modified on: Mon, 6 Jun, 2016 at 12:33 PM
Applicable plans a b c d
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